Just as Remote Access Support is critical to our ability to provide you with the very best, timely issue resolution for your ALOHA Point of Sale System, your remote access to your restaurant is crucial to enable you and your selected key staff to more efficiently manage your restaurant and to keep a constant finger on the pulse. Unfortunately, it also opens you up to possible identity fraud, virus attacks and other unwanted malicious activities from sources you did not give access to your system.ALOHA by Radiant Systems is proud to announce that The Command Center, a dynamic support tool that PDS, Inc is now utilizing to provide unbeatable levels of Remote Access Support for ALOHA Point of Sales Systems, is now available to you, the end user. More than 14,000 sites are currently being supported through The Command Center with more being added each day. The CommandCenter will change the way you drive critical day-to-day realities of your business to include:
- Protecting and securing the business
- Monitoring systems for maximum availability
- Enhancing guest experience and employee satisfaction
- Maximizing menu flexibility while reducing cost
- Enhancing value proposition
Direct access to The Command Center gives restaurant operators and their key staff of their choosing the ability to log in securely from a remote location and monitor site settings, receive security-specific alerts and increase accountability for actions taken at the site. The CommandCenter provides powerful support tools that simplify life at the site while also enforcing strict security measures to control who has access and what tasks they can perform. When logging in to The Command Center using the RSA SecurID device, only you and your designated key staff will have access to the information pertaining to your individual site or specific multi-locations that fall under your management.
No other POS solution provider offers this level of security accessible to you, the end user. ALOHA has created and is providing great remote access and management capability for authorized users while making it much harder for intruders to gain access to your system.
| Product |
Frequency |
Notes |
| Initial Set-up |
One-Time |
|
| Command Center |
Monthly |
Per Site |
| RSA SecurID Key |
One-Time |
1 Key Per User |
The above is only for YOUR remote access capabilities if you choose to utilize The Command Center as a secure remote access tool. You will not incur any additional costs in order for PDS, Inc. to support your restaurant remotely in the manner you are accustomed to.
To get started with The Command Center or for more details, please contact Susan Ross, Support Coordinator, at susan.r@pdspos.com.
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